TRYLUNE
These Terms govern your use of the Trylune iOS app, the Trylune AI try-on service, and the trylune.net website (together, the “Service”). By using the Service, you agree to these Terms and to Apple's applicable App Store terms, including Apple's Standard End User License Agreement where it applies.
1. Eligibility and your account
You must be at least 17 years old to use the Service. You are responsible for the activity on your account and for keeping access to your Apple account secure. Guest accounts may be upgraded by signing in with Apple; purchases require an Apple-bound account so that credits and purchase records can be recovered.
2. Your photos and content
- Only upload photos of yourself or photos you have permission to use. You must have the rights needed to submit, edit, and generate from every image you upload.
- Do not upload images of minors in a sexualized context, non-consensual intimate imagery, other people's private images without permission, or any content that is illegal, hateful, harassing, or infringing.
- You grant Trylune a limited license to process your uploaded images solely to provide the Service. We do not use your photos for advertising or sell them.
- Uploaded source images are retained for a limited period for generation and abuse prevention and then deleted according to our Privacy Policy. Generated results are retained so you can view them in your account and are deleted earlier if you delete them or your account.
3. Credits and purchases
- New accounts may receive a one-time free credit grant. A standard generation costs one credit. The backend wallet is the authoritative balance.
- Credit packs are consumable in-app purchases processed by Apple and validated through RevenueCat. Prices shown at checkout come from the App Store and may vary by region and tax.
- Purchased credits do not expire. Credits have no cash value, cannot be transferred, and cannot be exchanged for cash.
- Consumable purchases cannot be restored through Apple's “Restore Purchases” in the way subscriptions can. Sign in to the same account and use “Sync Credits” if a purchase is delayed.
- Refunds are handled by Apple under its policies. If a refund reverses a purchase, the corresponding credits are removed from the wallet; if some were already spent, the wallet is adjusted without creating a negative balance.
4. Acceptable use
You may not use the Service to create or distribute sexual content involving minors, non-consensual sexual imagery, harassment, fraud, impersonation, or content that violates law or the rights of others. We may refuse a generation, suspend access, or remove content that violates these Terms or applicable law. Reports can be sent to support@trylune.net.
5. AI providers and availability
The Service sends images to third-party AI image providers selected by Trylune to perform the generation. Provider availability, latency, and output quality can vary. We may change engines, limits, or features. Jobs that fail for a technical reason release the reserved credit.
6. Disclaimers
The Service is provided “as is” and “as available” to the maximum extent permitted by law. We do not warrant that every generation will be accurate, uninterrupted, or suitable for a particular purpose. Nothing in these Terms limits rights you have under mandatory consumer law.
7. Limitation of liability
To the maximum extent permitted by law, Trylune is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill arising from your use of the Service. Where liability cannot be excluded, our total liability for a claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or USD 20. This section does not limit liability for fraud, wilful misconduct, or any liability that applicable law does not allow us to limit.
8. Termination and deletion
You may delete your account and associated cloud photos and generation history in the app at any time. We may suspend or terminate access for material violations of these Terms. Provisions that by their nature should survive termination will survive.
9. General
- If any provision of these Terms is found unenforceable, the remaining provisions stay in effect.
- Our failure to enforce a provision is not a waiver of our right to do so later.
- These Terms are the entire agreement between you and Trylune about the Service and replace any prior agreement on the same subject.
- We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign your account without our written consent.
10. Changes and contact
We may update these Terms as the Service evolves and will post the new version here and in the app. Continued use after an update means you accept the revised Terms. Questions: support@trylune.net.